Shipment Tracking

Once you complete your purchase, you will receive an email confirmation with a link so you can track the progress of the parcel.
If you need more information about the status of your order or delivery, please email us at info@mossandspy.com.au or call us at Head Office on +61 2 8986 6300.

Free Australian Shipping - Orders $150 or more

• Next Day Delivery: Your tracked order will usually reach you next day via Australia Post Express Post (for orders received before 11 am) - can be longer for remote areas.
• Free delivery: Sales of $150 or more to Australian addresses
• $15 flat fee: Sales under $150 to Australian addresses
• Same Day Delivery: For urgent orders we can deliver same day in Sydney and Melbourne. Please contact us for courier charges.

Free International Shipping - Order value varies by country

• DHL International Shipping: We ship anywhere in the world with DHL International Express, which usually takes from 2-4 days to reach you depending on your location.
• Checkout inclusive pricing: The price you see at the checkout includes all charges and duties based on your order and your country so there are no further charges for you on arrival.
• Secure payments: We partner with international payments provider Global-e to provide you with a seamless and secure purchasing experience by taking care of all government international shipping requirements on your behalf.
• Free delivery: Free delivery can apply depending on total value of order. You will be presented with any delivery costs at the checkout before you finalise your purchase. For details of purchase thresholds for free delivery from your country, contact us at info@mossandspy.com.au.