Shipment Tracking

Once you complete your purchase, you will receive an email confirmation with a link so you can track the progress of the parcel.
If you need more information about the status of your order or delivery, please email us at info@mossandspy.com.au or call us at Head Office on +61 2 8986 6300.

Free Australian Shipping - Orders $150 or more

• Free delivery: Sales of $150 or more to Australian addresses
• $15 flat fee: Sales under $150 to Australian addresses
• Express Post: We use Australia Post Express Post so a tracked parcel will normally reach you in 1-3 days (and often next day).

Free International Shipping - Order value varies by country

• DHL International Shipping: We ship anywhere in the world with DHL International Express, which usually takes from 2-4 days to reach
  you depending on your location.
• Checkout inclusive pricing: The price you see at the checkout includes all charges and duties based on your order and your country so there are no further charges for you on arrival.
• Secure payments: We partner with international payments provider Global-e to provide you with a seamless and secure purchasing experience by taking care of all government international shipping requirements on your behalf.
• Free delivery: Free delivery applies depending on total value of order. You will be presented with any delivery costs at the checkout before you finalise your purchase. For details of purchase thresholds for free delivery from your country, contact us at info@mossandspy.com.au.

Examples of minimum international purchase for free delivery are listed below.

(Actual charges will appear on your checkout page):